Contact Info

Shelby Hagman
14820 162nd CT SE Renton, WA 98059


Software Professional with over 15 years experience creating solutions and proof of concepts. I work on tooling and dive into improving the software I use on a daily basis by contributing to open source projects. I enjoy taking a new piece of technology and seeing where it could fit within various stacks and pipelines.



JavaScript/NodeJS, C/C++, C#/.NET


AWS, Docker, React/Redux, Git



Solutions Architect / Perficient, Renton WA

Provide technical/architectural support to teams building solutions on Twilio/AWS platforms.

Lead development of tooling for automated deployments on the Twilio platform.

Lead effort to build cloud-native solutions for Twilio targeting AWS/GCP/Azure using Docker/NodeJS.

Provide mentoring and training materials to group around patterns/practices and emerging technologies.

JULY 2016 - JUNE 2017

Consultant / Clarity Consulting, Seattle WA

Provided telecommunications expertise to expand product features and functionality to consume newly released APIs.

Took initiative to turn client-side library into a modular set of libraries each with unit testing and documentation.

NOVEMBER 2015 - JULY 2016

Consultant / Self-Employed, Renton WA

Simplified multi-step live JavaScript SDK sample creation into script creation and deployment pipeline allowing in-house developers to focus on content demos instead of HTML/CSS/JavaScript frameworks.

Create automation framework to simplify testing of a web SDK's features allowing testers to compose scenarios and receive validation feedback per test run. This effort increased overall code coverage and surfaced bugs faster.

JUNE 2011 - JULY 2015

Consultant / Clarity Consulting, Chicago IL

Researched and designed a solution to allow cross-domain communication via HTML5's postMessage for a telecommunications Web API.

Accelerated developer onboarding to new API via set of helper libraries with usage documentation.

Project work turned into repeat contracts for continued expertise with their API over a 2 year span as well as articles and a conference presentation.

JANUARY 2006 - MAY 2011

Software Developer / VGT Inc., Charlottesville VA

Owned client-side implementation of regulatory compliance reporting libraries including documentation, testing, and expertise when diagnosing field issues. This effort lowered implementation time of new communications protocols increasing ability for company to target more deployment sites.

Worked with lead developer to address issues developers/QA could not reproduce without damaging hardware. Created a proof-of-concept hardware simulator capable of reproducing existing/new issues and reducing our device replacements needs.


Amazon Web Services Solutions Architect Professional - Aug 2021
Amazon Web Services Solutions Architect Associate - Mar 2021
Amazon Web Services Developer Associate - Jan 2021
Amazon Web Services Cloud Practitioner - Nov 2020
KCNA: Kubernetes and Cloud Native Associate - Jan 2022
Twilio Platform and Flex Certification - Mar 2021


University of Nevada, Reno
Reno, NV
2001 - 2005
Bachelors of Science
Major: Computer Science
Minor: Mathematics